SYSPRO Quality Management builds inspection, non-conformance, and traceability into the system your business already runs on. Quality is checked at every step from goods-in to dispatch, and the moment something fails, the right people know. No spreadsheets, no silos, no surprises.
Most quality problems are not caught too late because nobody cared. They are caught too late because the information lived in a clipboard, a spreadsheet, or one inspector's head, far from the people who needed to act. By the time the defect surfaced, the bad stock had already moved.
SYSPRO Quality Management closes that gap. It lets you inspect and approve quality at each process across the supply chain, from raw material arriving at the dock to the finished product leaving for the customer. A configurable Inspection Engine, built to ISO standards, defines the tests and the acceptance limits, and operators record results as they work.
When something fails, the system raises a non-conformance report and routes it for corrective and preventive action automatically. Because quality data sits in the same database as production, inventory, and dispatch, every department that needs to know is notified the moment an issue is raised. And full lot and serial traceability means you can trace any suspect product in both directions in minutes, not days.
One Connected Quality Record Inspections, complaints, and corrective actions all live in SYSPRO, visible to every department that needs them.
Raw materials and purchase receipts checked before they enter stock.
Work in progress tested against defined limits at each stage.
A failure triggers a non-conformance report automatically.
CAPA workflow finds the cause and stops it recurring.
Lot and serial history pinpoints every affected unit fast.
A walkthrough from SYSPRO showing how the Quality Management module brings inspection, non-conformance, and traceability into one connected system, so quality is controlled at every step rather than checked at the end.
How manual quality checks become configurable tests, run against defined acceptance limits at the right points in your process.
How a failed check raises a non-conformance report and routes it for corrective action, with the right people alerted at once.
How lot and serial traceability follows a product through the chain, so a suspect item can be tracked in both directions fast.
SYSPRO Quality Management is a complete module covering inspection, non-conformance, complaints, and recall. Each part is connected to the rest of the ERP, so a quality event is never trapped in one department.
A configurable inspection system built to ISO standards. Design your own tests and inspection forms for work in progress and purchase order receipts, so quality is checked exactly where it matters in your process.
Set acceptance quality limits for critical, major, and minor defects at each inspection level. Configure AQL by stock code and link tests to specific suppliers, so standards are consistent and defensible.
When a product or process fails to meet the standard, an NCR is raised and routed automatically. Production and inventory are alerted in real time, so the issue is contained before non-conforming stock moves on.
CAPA gives you a structured process to find the cause of a deviation, fix it, and stop it recurring. Any department can report, manage, and resolve a non-compliance incident through one consistent workflow.
Capture, manage, and resolve customer complaints in the same system that holds the order and the stock. Every complaint links back to the product and lot it concerns, so resolution is informed, not guessed.
End-to-end lot and serial tracking follows a product from raw material to the customer it shipped to. If a recall is needed, you can trace every affected unit in both directions in minutes rather than days.
A quality issue is rarely contained to one department, so the system that manages it should not be either. SYSPRO Quality Management sits inside the same ERP as manufacturing, inventory, and purchasing, which means a failed inspection can hold stock, alert the floor, and flag a supplier all at once, with no re-keying between systems.
Inspect work in progress at each production stage. A part that fails inspection can be held, scrapped, or returned for rework before it moves on, so quality is enforced inside the job, not after it.
Stock requiring inspection is held until it passes, and lot and serial traceability runs through the warehouse. If a recall is ever needed, every affected unit is identified from the same records the floor already uses.
Goods-in inspection checks purchase receipts before they enter stock, with acceptance limits linked to specific suppliers. Over time, the quality record builds an honest picture of which suppliers actually deliver.
SYSPRO reports that automated, ERP-connected inspections reduce inspection time by up to 40 percent compared with manual processes.
Smarter workflows lower rework, scrap, and quality-related expenses by up to 30 percent, according to SYSPRO's published figures.
End-to-end lot and serial tracking lets teams respond to recalls or compliance requests up to five times faster than traditional methods.
SYSPRO Quality Management matters most where defects carry real consequences, in cost, in compliance, or in reputation. These are the sectors that cannot afford to find out about a problem from a customer.
Safe, Compliant, and Recall-Ready.
Batch testing, expiry control, and full lot traceability are non-negotiable. If a recall is needed, SYSPRO traces every affected unit fast enough to protect both customers and the brand.
Documented Compliance, Every Batch.
Regulated production demands inspection records, acceptance limits, and audit-ready traceability. SYSPRO holds the documented quality trail that compliance and certification depend on.
Zero-Defect Expectations, Met.
Component buyers expect consistency and traceability on every part. SYSPRO enforces inspection at each stage and links every serial back to the process that produced it.
Spec-Compliant From Material to Part.
Material certs, dimensional checks, and weld inspections all need recording against the job. SYSPRO keeps the quality evidence attached to the work, ready when a customer asks.
Test Early, Trace Everything.
High component counts and tight tolerances mean a small defect scales fast. SYSPRO catches it at inspection and traces serial-level history for warranty and field issues.
Precision Tracked, Build by Build.
Complex, high-value builds need inspection at defined checkpoints, not just at the end. SYSPRO holds every test result against the job so a finished machine ships with its quality history intact.
Every Industry Has Its Own Quality Rules. Mareba Will Configure SYSPRO to Yours.
Book a short demo and we will show the inspection and traceability setup that fits your sector.
A quality module is only as good as the standards configured into it. Mareba works with your team to translate your real quality requirements into SYSPRO, then trains your inspectors to run it. We have been doing this across East, West, and Central Africa for over 25 years.
We Start With Your Standards, Not a Template.
We document the quality checks your operation actually needs, the points in the process where they belong, and the certifications you must satisfy. The configuration is built around your standards, not a generic default.
Inspection Forms and AQL, Built to Your Spec.
We build the inspection tests, forms, and acceptance quality limits in SYSPRO, set criticality levels, and link tests to the right stock codes and suppliers. Your standards become the system's rules.
Your People, Confident on Day One.
Inspectors and supervisors train on the real tests with real stock before launch. We walk through the inspection dashboard, the test queue, and the non-conformance flow, then stay on site through go-live.
Quality Standards Tighten. We Tighten With Them.
As your quality data builds, it shows where to adjust limits, retire redundant checks, and tighten the ones that matter. We stay with you to refine the system and support audits, on the same continent and timezone.
Your standards, your inspections, your traceability. Configured by Mareba, built into SYSPRO.